Terms & Conditions

We use a secure payment processor and accept Visa, Mastercard, American Express, and Discover. To avoid credit card processing fees, you may pay your balance by Venmo or ACH bank transfer. Please contact our office to arrange either option.

Payment Schedule

At booking: A 20% payment is due to confirm your reservation.

30 days before arrival: The remaining balance is automatically collected.

Verify Your Reservation

After booking, you’ll complete your reservation verification through our secure Boarding Pass portal. Guests who book directly with us will be asked to submit identification, sign a rental agreement, and provide the names and ages of all guests staying at the property.

These steps help us maintain a secure environment for our guests and properties.

We charge a $150 pet fee for up to two pets per reservation. This would be collected in your boarding pass when you verify your property. Pets are not allowed on furniture, linens, or to be left alone in the properties while you are left. All pets must follow the leash law, and poop must be cleaned up and bagged.

One hundred percent (100.00%) of the total booking charges (less $100.00 cancellation fee) will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. Fifty percent (50.00%) of the total booking charges (less $100.00 cancellation fee) will be refunded if the cancellation is made more than 7 days prior to the arrival date of the reservation. For cancellations made within 7 days prior to the arrival date, no refund will be issued.

If you booked on Airbnb, VRBO or another platform please check your reservation for the cancellation policy information as OTA policies may vary*

After booking, you will be sent a secure link to a boarding pass. We will request names and ages of traveling guests, reason for the visit, estimated check in time, and a few other questions so we can host you better.

Credit Card Hold (Security Deposit in the boarding pass)

• A refundable hold is placed on the guest’s credit card 2 days before check‑in.

• The hold is released 2 days after checkout if no damage occurs.

• Depending on the bank, it may take up to 14 days for the funds to appear back in the account.

• The hold is only a temporary authorization to cover possible damages during the stay.

Rental Agreement (signed in the Boarding Pass)

• Guests review and sign the rental agreement inside the Boarding Pass before check‑in.

• The agreement includes house rules such as no smoking and no property damage.

• Guests confirm they understand and agree to follow these rules during their stay.

• The signed agreement is saved in the booking record for reference.